About HRM

For more than 100 years, Northern Arizona University has served as the state's premier residential university. NAU faculty, students, and alumni have been an integral part of Arizona’s economic and intellectual vitality. NAU-The W. A. Franke College of Business' School of Hotel and Restaurant Management (HRM) is recognized internationally as a leading provider of student-focused hospitality education.

We have accomplished this by creating an environment that prepares students to make immediate and ongoing contributions in the hospitality industry. We maintain an innovative curriculum responsive to changes in the industry, along with strong ties to our industry partners through which students gain access to internships and other experiential learning opportunities, faculty remain actively engaged in the hospitality industry, and employers recruit our graduates. The high level of faculty-student interaction and team based classroom experiences result in well trained hospitality professionals, with classroom learning augmented by a strong internship program and the requirement that students complete 1,200 hours of professional training in a hospitality business prior to graduation.

Vision Statement

Northern Arizona University’s School of Hotel and Restaurant Management aspires to be recognized as a premier hospitality leadership school providing student-centered, multi-culturally focused, and innovative academic experiences both in person and through distance learning programs. The School further aspires to become a center for hospitality education: a community where students, faculty, staff, alumni, and industry professionals connect to advance knowledge about the hospitality industry throughout their careers.

Mission Statement

Northern Arizona University’s School of Hotel and Restaurant Management prepares socially responsible, culturally-aware students for success in an ever-changing, global hospitality industry through rigorous academic programs informed by faculty research and meaningful industry engagement.

Core Values

  • Integrity – Fairness, honesty, and the highest ethical standards guide the School’s decisions and are the foundation for the School’s culture.
  • Innovation and Creativity – The School values innovation and strives to expose students to the most current issues and accomplishments in the hospitality industry through active partnerships with industry partners, current research, and innovative teaching techniques. The School works to instill in students a desire for lifelong learning and invites industry professionals to continue their endless education through partnerships with the School.
  • Student Success – Student success takes a priority in the planning of curriculum, co-curricular activities, and student services. To that end, the School delivers relevant curriculum that is under regular review to ensure it meets the needs of students, employers, industry leaders, and other stakeholders. The School recognizes that different students have different educational needs and supports diverse paths to success. The School further recognizes that success includes education as responsible citizens, lifelong learners, and productive and fulfilled human beings. 
  • Participation – The School values the participation of students, faculty, staff, alumni, industry professionals, and others in the development of hospitality professionals and encourage input and engagement from them.
  • Diversity – The School values diversity of demographics, culture, experience, and perspective.

This video playlist offers several snapshots of life at HRM.

The Faculty and Staff

The HRM National Council of Industry Professionals

Come see for yourself