Frances Ann Hill

Associate Professor

Frances Ann Hill

Frances Ann Hill, Ed.D., is an associate professor at the School of Hotel and Restaurant Management. Prior to coming NAU, she worked with Ramada Hotels Worldwide and Marie Callender's Restaurants in corporate communications, public relations, investor relations, marketing, and community relations. She earned both her Ed.D. and M.Ed. in Educational Leadership at NAU. Her BA degree in philosophy was earned at Mundelein College, Chicago, Illinois.

Hill’s teaching and research interests are in the areas of hospitality leadership and organizational behavior, interpersonal relationships, and excellence in university teaching.

Associate Professor & Director of Isbell Hospitality Ethics
928-523-1711 Fax
PO Box 5638
Flagstaff, AZ  86011-5638


Characteristics of exemplary university professors as perceived by master's degree students at Northern Arizona University (dissertation, 1995).

Test Bank to Accompany A Host of Opportunities: An Introduction to Hospitality Management, 1996.